Before you purchase any glassware in bulk you have to ask yourself a couple of questions in order to minimize the risk of making a bad investment. Even if you buy a great product, there might a chance you are not making a good deal, either because you are buying the wrong product or buying from the wrong supplier. When the internet was not around, we didn’t have so many tools to get ourselves accustomed with the whole process of buying suitable products for really low prices. Today, we have a plethora of choices, and with the help of Google, forums and others alike, you can find great suppliers in no time.

Even if buying products over the internet is easy, don’t assume mistakes can’t happen, either from your part or your supplier’s. Getting everything right is mostly your job, to make sure you are getting what you are paying for and delivered in time. There are three important questions you need to ask yourself before proceeding with any order. Here they are.

1) Do I like their customer service?

Since you will probably order again, it’s important to pick a supplier that has great customer service. Here at customglassware.com, we have trained staff that deals with customer requests. We have customers that have ordered from us for more than 16 years and we understood from the get-go how important it is to build a good relationship with them.

2) Are their products what I really need, or am I buying them only because they are cheap?

Most manufacturers out there are simply resellers who buy products of low quality from the Asian markets and resell them to U.S. buyers. Choosing bad products just to save a couple of cents is rarely a good idea. We make in-house glassware for the lowest price on the market, with superior quality that cannot be match by foreign imports.

3) Are they honest about the shipping?

This is probably one of the most important questions that you need to ask your supplier. Most of them will brag about their quick deliveries but let’s not forget that shipping is rarely within a supplier’s control, and they need to be open and honest about how much an order will take to get delivered. Customglassware.com has always informed customers about potential delays, and even if it reached the location with a delay, our customers always knew about it even before the order was shipped.

Get communication rolling and never be afraid to ask all of your suppliers the inconvenient questions, it’s your money and ultimately you must know exactly what you paying for.